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COPYRIGHT 2001 Haymarket Media, Inc.
Employees at Cobble Hill Health Center understand that first impressions count. They believe that how residents are greeted when they arrive can make all the difference.
That's why they started an innovative program centered on improving the admissions experience for residents and their families. The program addresses the physical, psychological and emotional stress new residents often experience. The New York-based long-term care facility received a grant from the United Hospital Fund for the program, called First...
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