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You've probably heard of the digital divide. It's the concept that, as digital technology profoundly changes how people communicate, work, shop, and participate in civic life, those who don't have a computer and Internet access are at a serious disadvantage.
To shed light on the current nature and impact of the situation, Consumers Union and the Consumer Federation of America helped sponsor a nationally representative mail-in survey last year involving 1,902 households, conducted by the University of Wisconsin. The findings are the basis of a recently released report, "Disconnected, Disadvantaged, and Disenfranchised: Explorations in the Digital Divide," available on Consumers Union's advocacy web site at www.Consumers Union.org. Among the findings:
* Nearly half of respondents were not connected to the Internet at home (see chart). Forty percent of those didn't expect to be connected within four years.
* Households without Internet access tended to be lower income, less educated, older, without children, or minority.
* Although cell phones and other wireless devices are emerging tools for Internet access, computers were the main way that survey respondents connected to the Internet.
* It's not as if "disconnected" respondents didn't participate in civic or social events, such as contacting a public official or reading newspapers or magazines. They did, the study found. But they can't participate in cyberspace.
Survey respondents cited a number of reasons why they had no Internet access at home, including the expense and a lack of awareness of potential benefits. The report lists those benefits, such as an ...