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Your top gripes.(consumer complaints)(Trendwatch)

Consumer Reports

| February 01, 2001 | COPYRIGHT 2001 Consumers Union of the United States, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

Consumer complaints about household goods--mainly big-ticket items such as computers, electronics, appliances, and furniture--are way up, so much so that the category is now among the top three that consumers gripe about. It even edges out car repairs, a traditional sore spot.

Home improvements and car sales still get the most complaints, according to the Consumer Federation of America and the National Association of Consumer Agency Administrators, which compile the gripe list by surveying 49 ...

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