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(Full text of a statement. Contact details below.)
SYDNEY, Australia, 31 July/MediaNet International-AsiaNet/ -- inter-touch (Holdings) Pty Ltd, a leading global provider of broadband Internet services for business travellers, today announced it has signed a Memorandum Of Understanding (MOU) with one of the world's largest 5 star Hotel Groups, Hilton International, to develop a customised integrated hotel guest information platform.
This platform allows hotels to control the selection, presentation and distribution of services to guests across any in-room digital device. Hotels will be able to maintain a consistent branded experience, generate new revenue streams and improve guest retention.
The new inter-touch platform, named RELATE, will provide Hilton International guests with a customised portal to access hotel and vendor services. The system will also allow the corporate clients of Hilton to interface with the hotel before and after their stay to manage their specific travel needs. The added benefit of the RELATE system is that hotel staff will use the IT interface to access guests information thus allowing them to provide first class service delivery within the hotel.
inter-touch estimates that over 10,000 hotels globally would benefit from the introduction of RELATE. This equates to a potential audience of 320-million business travellers per year. The business traveller demographic comprises of high value, credit ready customers, responsive to convenience using access technologies to enable service delivery.
inter-touch will earn revenue through licensing the RELATE platform to hotels and vendors. Vendors will be able to access business intelligence, which will allow them to tailor their offerings to the business traveller and ...
Source: HighBeam Research, INTER-TOUCH SIGNS GLOBAL DEAL WITH HILTON INTERNATIONAL.