Power to the people.(Partner Relationship Management )(Brief article)
December 01, 2006
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Statistically speaking.(online holiday retail sales )(New Yorkers )(Sa...
December 01, 2006
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DestinationCRM dashboard.(Customer Service Outsourcing)(sales manageme...
December 01, 2006
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Allconnect: making convenience convenient.(BEST PRACTICES and PROVEN R...
December 01, 2006
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In 2007 my company plans to ...(The Pulse)
December 01, 2006
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The end of call centers? A conflict is brewing between groups focused ...
December 01, 2006
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2007: the new world of sophistication; From mashups and analytics to m...
December 01, 2006
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Analytics brought to bear: how strength in numbers--in this case, the ...
December 01, 2006
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The BI tools bonanza: simple, rewarding BI tools have been developed o...
December 01, 2006
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Fixed dialing: telemarketers taking the ostrich approach to DNC compli...
December 01, 2006
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All together now: WFM centralization; UPC Nederland's unified approach...
December 01, 2006
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Telus: how to achieve ROI; Callidus calls a telecommunications company...
December 01, 2006
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Juiced up self-help: European energy provider ScottishPower tones its ...
December 01, 2006
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A CRM manufacturing makeover: J & H Machine Tools decides it's time to...
December 01, 2006
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Business problem: companies lack the ability to draw insight and intel...
December 01, 2006
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Correction.(Correction notice)
December 01, 2006
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All about the data.(FRONT OFFICE)
December 01, 2006
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Companies 2 customers: ILU; As text messaging becomes a hot direct mar...
December 01, 2006
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Going full auto with SFA: separate the wheat from the chaff by automat...
December 01, 2006
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Shocking! Some energy companies are deploying CRM systems for cost cut...
December 01, 2006
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Gen next?(REQUIRED READING)(Interview)
December 01, 2006
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Getting executive buy-in: a pocket guide; Don't take it for granted, d...
December 01, 2006
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Leveraging the employee life cycle: four ways to stem sales force turn...
December 01, 2006
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Don't put it in writing: never has "know your audience" resonated so m...
December 01, 2006
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