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Journal of Business Strategies

| September 22, 2002 | COPYRIGHT 2002 Center for Business and Economic Research. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

By Volume

Volume 17, Number 1 - Volume 19, Number 2 Spring 2000 - Fall 2002

Jo Ann Duffy, Editor

Volume 17, Number 1 (Spring 2000)

* Verma, R., & Boyer K.K. Service classification and management challenges, 5-24.

* Metters, R., & Ketzenberg, M. Small is beautiful: The re-emergence of the convenience strategy, 25-36.

* Blumentritt, R., & Hardie, N. The role of middle management in the knowledge-focused service organization, 37-48.

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