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Fulfilment.(thetrainline.com virgintrains.co.uk)(Brief Article)
thetrainline.com virgintrains.co.uk
Founded: February 1998
Selection: A full range of tickets to all destinations.
Navigation: Basic navigation is fine. The problem lies in the fact that the site only seems to display a random selection of tickets. Tickets available from the call centre are also not available online.
Technical problems: There are continual, frustrating problems. The site frequently crashed in the middle of a routine request, meaning yet more time lost having to start the process from the beginning.
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