The job begins at 5 p.m. (Jon Wise, president of Garland Floor Company) (People)

The job begins at 5 p.m.

Jon Wise, president of Cleveland-based Garland Floor Co., is one executive who realizes the importance of providing his customers with a quality job.

"In our industry, there are a lot of contractors with a shady reputation," he says. Garland is a contracting firm that manufactures and installs polymer floors and floor coatings. Wise believes that the level of commitment that the firm's employees demonstrate has played a big part in making Garland a profitable company.

"It's a source of our growth," Wise says of the commitment to quality.

Wise explains that despite numerous lawsuits filed against many similar firms, …