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The unauthorised viral e-mail depicting an act of necrophilia that slipped out of Abbott Mead Vickers BBDO is a timely reminder of the potential damage the explosion in digital activity can inflict on an agency's image and reputation.
Of course, it's hard not to smirk at some of the most high-profile e-mail clangers. Like the jpeg featuring Carol Vorderman in front of a Countdown board containing the phrase 'Wank me off', which found its way to the TV presenter and the head of religious broadcasting at Yorkshire TV. Or the case of Claire Swire, whose e-mail to her boyfriend complimenting him on his sexual prowess ended up providing light relief on screens across the world.
More seriously, these incidents highlight the destructive power of this still relatively new and ubiquitous communication system. Within the ad community, however, this power often appears unrecognised and uncontrolled.
Indeed, several agency chiefs contacted by Campaign were unable to say with certainty what their policy was on e-mail use or whether one even existed.
One reason for the apparent lack of interest seems to be that the e-mail culture has become so rapidly ingrained within agencies that staffers have come to regard it as innocuous. 'You're quite likely to say ...