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The problem with having an extended agency roster is that clients can inadvertently make an embarrassing faux pas once in a while.
The latest red faces can be found at Nestle Rowntree, which recently sent one of its agencies a huge Aero mouse suit along with a big bag of goodies, presumably to say thank you for its good work.
Which would doubtless have been gratefully received by the incumbent, Lowe Lintas & Partners. But no, instead the package was sent to Lowe's arch-rival on the Nestle roster, J. Walter Thompson. Oops.
Clearly there was only one way to respond to such a galling case of mistaken identity. Yes, under the watchful eye of an unidentified group, the defenceless Aero mouse was ...