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Commitment to excellence.(Brief Article)

Boston Business Journal

| April 13, 2001 | Archambeault, Bill | COPYRIGHT 1990 American City Business Journals, Inc. (Hide copyright information)Copyright

The MBTA (Massachusetts Bay Torture Authority?), in its valiant ongoing efforts to improve service (Trains won't be more than 30 minutes late! Twenty-nine minutes maybe, but not 30!) lists commuting information online.

While being able to check the status of trains would certainly seem helpful, it's yet another area the T could put a little more effort into (how about fixing those crumbling, leaky ceilings and wet platforms …

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