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Competitors of Pacific Bell will ask state regulators to conduct more testing of PacBell's system for processing rivals' customer orders, a move that could further delay the regional phone giant's s entry into California's $15 billion long-distance market.
Rivals are asking for more testing in part because they claim in poring over thousands of pages of results from previous tests, they have found evidence Pac Bell's systems continue to favor some orders over others -- despite the company's claims to the contrary.
"Pacific Bell maintains that its system is blind. It turns out that the system isn't blind. The system knows very well from who the orders are coming and it treats those orders differently in their back-end operation. That's a major, major problem," …