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Service providers are putting speed in the hands of the people. But now that they have it, do consumers really know what to do with it?
ZoomTown.com is showing a select group of customers in Cincinnati just how good it can get with a DSL connection to the home. Among the offerings the company now has available are video-on-demand, on-line software delivery, and broadcast TV, all provided by a single asymmetric DSL connection to the home.
"In the industry, all people talk about is speed, speed, speed," said Rob Pickering, director of network development for ZoomTown.com, which is a wholly-owned subsidiary of Broadwing Inc. "Customers don't understand what they need all that speed for. They need new products and services that they can't get today on narrowband service. Then a lot of people will move to broadband."
ZoomTown.com, which has deployed its services to a base of 35,000 customers, is among the companies that are at the forefront of a revolution bringing video to …