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M&G scraps DM drive to focus on CRM strategy.(M and G Group PLC to favour customer relations management over direct marketing strategy)(Brief Article)

Customer Loyalty Today

| December 01, 2000 | COPYRIGHT 2000 Centaur Communications Limited. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

M&G has scrapped its blanket marketing drive in favour of a targeted CRM campaign.

It is the investment house's first CRM work and is targeted at converting short term investors into lifelong prospects.

M&G's parent company, Prudential -- which also owns Internet start up Egg -- says that the company will ditch its historic one size fits all direct marketing ...

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