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So I logged onto my bank's Web site the other day, shifted some money around, checked a balance or two and paid the phone bill. Which, of course, struck a chord: what has been happening to the much-ballyhooed Electronic Bill Presentment and Payment (EBPP)?
Faithful Readers (both of you) will recall that I waxed enthusiastic a while back over the idea of paying my phone bill electronically, because then with a click of the mouse I'd be able to see who I'd been calling. (Ulan Bator? Why did I call Ulan Bator?) Ditto for that mysterious $43.88 charge from Calgary on the credit-card bill. (Was I even in Calgary that week?)
But, oddly, I could find no sign that …