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Strategies for promoting positive behaviors of staff in nursing homes.

Nursing Homes Long Term Care Management

| May 01, 1988 | Ross, Mary Trail | COPYRIGHT 1988 Vendome Group LLC. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

Discussions held in 15 cities involving 455 nursing home residents elicited their views on quality of care. When asked what constitutes quality care and which factor is most important in creating a good nursing home environment, residents most often mentioned the attitudes, qualifications, competence, and the quality of the interactions between and among staff and residents. The quality of the residents' life was positively influenced by helpful, friendly, competent, and cheerful staff who treated each resident as a person worthy of dignity and respect.'

The significance that residents place on staff behaviors suggests that quality of life is intimately ...

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