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As Puget Sound Energy Inc. considers plans to shed both its local utility crews and its regional transmission facilities, observers say the company is not doing a very good job of communicating its strategic vision of the future.
With the threat of deregulation still looming, Puget Sound Energy is attempting to carve out a niche as the area's primary distributor of electricity and natural gas, while simultaneously recasting itself as a technology company with emphasis on customer service software.
But Puget's long-term thinking remains a mystery to many analysts and industry watchers.
"One question a lot of people have is with the information flow from the top," said Earl Dunn, editor of the Kirkland-based industry newsletter Energy Navigator. "Information on what the company plans to do in regards to the long-term or even next year is very difficult to come by."
The company appears to be leaning heavily on its …