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G. Scott Flake, General manager, Cable Vision of Parker, Ariz./Blythe, Calif.
`Twas the night before Christmas and all through the system, the subs were all happy 'cause the techs hadn't missed 'em.
The customers were all tuned in enjoying their shows, and their pictures were crystal, without any snow.
The CSRs were all nestled all snug in their beds.
While echoes of mystery calls flowed through their heads.
At the computer myself I had sat, to take another look to see where our budget was at.
When out in the easement there arose such a clatter.
It sounded like an installer extending his ladder.
Away to the window I flew like a flash.
I tripped over my chair and fell into some trash.
When what to my training-filled eyes should appear, but an old …