Minding your ps and queues.

(From Bath Chronicle)

Queues have been in the news recently. A couple of weeks ago it was announced that a survey of more than 2,000 adults showed that people lost their patience after six minutes waiting in a queue either holding on to the telephone or at a supermarket checkout, 11 minutes waiting for public transport and 13 minutes waiting to be served in a restaurant. Stress expert Dr Roger Henderson commented: "We live in an age where for many people, time is the most valuable commodity of all. The research has found an increasing unwillingness to wait in queues, a phenomenon I call 'speed greed' that reflects our growing demand for instant gratification and access to …