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UAE - Etisalat, Du to compensate BlackBerry users after outage.

Telecompaper Africa/Asia

| October 13, 2011 | COPYRIGHT 2008 Financial Times Ltd. (Hide copyright information)Copyright

UAE-based operators Etisalat and Du said they would compensate BlackBerry customers after the service outages that entered their third day on 12 October, Arabian Business.com reported. Etisalat said prepaid customers would receive the equivalent of three days' usage, free of charge, credited to their accounts within 24 hours, while postpaid customers would have their monthly bills adjusted. Rival operator Du also said individual BlackBerry subscribers on prepaid contracts would receive the equivalent of three days' free usage, or AED 4.5. Users on post-paid contracts would receive AED 3. Subscribers to Du's 'Unlimited' national package would receive AED 13, while those using the …

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