Will paperless payments take off? Pitney Bowes and others reveal digital delivery service applications.(Insight: CRM TRENDS AND NEWS ANALYSIS)

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Volly, the latest digital delivery service application, has debuted in New York. During the press luncheon, Pitney Bowes, the proud parents, displayed the digital mail communications platform on a desktop, an iPad, and an iPhone.

The cloud-based platform allows consumers to receive, organize, and manage bills, statements, catalogues, coupons, and direct marketing from multiple providers through a single application. The service, which also includes online bill pay, is opt-in, consumer-focused, and a "lifestyle offer," Pitney Bowes says.

Forrester identified the growing need for a service like Volly in November in a report titled …