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(From Guardian Unlimited)
One in three call centre workers in the UK now has a degree, according to a new survey, reflecting the problems faced by university-educated workers in finding suitable employment.
The report, conducted by recruitment firm Hays in conjunction with Top 50 Call Centres for Customer Service , said 35% of all call centre workers now have degrees -- a 10% increase since last year.
Despite having a reputation for offering repetitive, badly paid work, call centres are an increasingly popular port of call among graduate jobseekers, with 43% of call centre managers reporting a rise in graduate applications. Earlier this year the Association …