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from BUSINESS LINE, June 14, 2010 Mumbai, June 13 - It is possible for banks with fewer branches to increase volumes in their retail business by using their existing network effectively and by improving cross-selling, says Mr K.V.S. Manian, Head, Consumer Banking, Kotak Mahindra Bank.
This year, the bank is targeting a 30 per cent expansion of its branch network even as it continues to focus on cross-selling to existing customers. The bank is also planning to add a travel card to its product suite, he says in an interview with Business Line.
What kind of products are you seeing demand for? The demand for home loans is back. The demand for car loans has maintained its …