Flu strategy relies on volunteer support.

Byline: Maria Lockwood

Feb. 12--When the second wave of the H1N1 flu swept into Douglas County, public health workers stuck to the plan. "It was absolutely amazing how well Douglas County was prepared," said Rory Strange with the United Way's 211 service in Duluth. "They had everything covered." While the information and referral service received hundreds of calls from Douglas County residents about the pandemic, there was no panic, no mad dash. Organization and publicity helped calm the situation, Strange said. "It made our job a lot easier," he said. From media representatives and public officials to local health care representatives, there was praise for the county's response. Douglas County Chairman Doug Finn said they "did a …