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The relation between managers' emotional intelligence and the organizational climate they create.(Report)
Emotional intelligence (EI) refers to understanding and recognition of oneself and others-abilities, perception and attitudes. This mental ability has an important influence on the other abilities of a manager, especially leadership. In this article, I consider the important issue of whether and to what extent a manager's EI affects organizational climate (OC).
OC can be understood to be the perceptions of the outward features of an organization's culture. That is, employees' perceptions and attitudes toward their organization at a given time is the organization's climate. Researchers believe that the behavior of a manager has a great influence on staff's ...
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