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Keeping Facebook Nice and Clean.(Technology)(Facebook Inc. filters information posted by users)

Newsweek International

| June 01, 2009 | Summers, Nick | COPYRIGHT 2009 Newsweek, Inc. All rights reserved. Any reuse, distribution or alteration without express written permission of Newsweek is prohibited. For permission: www.newsweek.com. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

Byline: Nick Summers

It's just before lunchtime in the sunny, high-tech headquarters of Facebook in Palo Alto, California, and Simon Axten is cuing up some porn. A photo of a young couple sloppily making out pops onscreen. It's gross, but not against the rules, so Axten punches a key to judge the image appropriate. Next up: a young woman in panties only, covering her breasts with her hands. "That's pretty close," Axten says, pondering the image. There's nothing arbitrary about his judgments: at Facebook, they have developed semiformal policies like the Fully Exposed Butt Rule, the Crack Rule and the Nipple Rule. In this photo there's no visible areola, he decides, so it stays. After delivering a verdict on 75 of the 438,848 outstanding photos flagged by Facebook users--buff guy soaping up in the shower (OK); girl blowing an epic cloud of pot smoke (he deletes it); an underage user drinking from two liquor bottles at once (ditto)--Axten is off to a meeting. It's just another day at the office of the world's fastest-growing social-networking site.

Axten is one of 150 people Facebook employs to keep the site clean--out of a total head count of 850. Facebook describes these staffers as an internal police force, charged with regulating users' decorum, hunting spammers and working with actual law-enforcement agencies to help solve crimes. Part hall monitors, part vice cops, these employees are key weapons in Facebook's efforts to maintain its image as a place that's safe for corporate advertisers.

It's a tricky job: by insisting that users sign up under real names and refrain from posting R-rated photos, Facebook hopes to widen its user base to include professionals, but it's aware that heavy-handed censorship could upset its existing members. "If [Facebook] got polluted as just a place for wild and crazy kids, ...

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