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It is with considerable concern that I read your report on auto-repair rip-offs ("Don't Get Dinged: 5 Auto-Service Rip-offs," April 2009). With nearly 30 years of hands-on experience under the hood, I advise that the single most important thing to ensure long vehicle life is maintenance. I look at factory recommendations as minimum service simply because manufacturers are always trying to reduce ownership costs. While I concede that those services are often lucrative and that there are shops that abuse customer trust with unnecessary service, be careful about making sweeping statements that might put all recommended maintenance in jeopardy. Ask your mechanic how often he changes the oil in his wife's car.
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