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The "a-ha!" moment, as the former mayor of Littleton, Colorado, Susan Thornton, describes it, came as she was driving through the quaintly old-fashioned business district of her small suburban city south of Denver and noticed a sign for tax preparation in Spanish. "I was quite surprised, and when I talked to city staff I found out that we'd gone from about 2 percent foreign-born to about 14 percent foreign-born," says Thornton, who now writes a column on municipal issues for the Denver Post. As Thornton relates in her contribution to this special of the National Civic Review, recognition of the changing demographics in Littleton led to a communitywide conversation on what ...