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Supplier selection criteria in the healthcare industry: a comparison of importance and performance.
INTRODUCTION
The cost of healthcare has gained considerable attention in recent years. Over the past decade, healthcare costs have risen significantly faster than the consumer price index, and calls for substantial cost reductions are rampant.[1] As efforts to reduce healthcare costs have increased, so have concerns that these reductions will be achieved at the expense of quality and service. While the cost versus quality question is most often focused on delivery of healthcare to the patient, the question is just as applicable to the purchasing of healthcare products and supplies by hospitals. Purchasing has become a focal point of cost reduction as hospitals have ...
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