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A multi-phase framework for supply chain integration.(Report)

SAM Advanced Management Journal

| January 01, 2009 | Ajmera, Abhinav; Cook, Jack | COPYRIGHT 2009 Society for the Advancement of Management. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

Companies whose success necessarily is linked to the efficiency of their supply chains should consider sharing more than information. Joint decision-making and strategic planning can increase competitiveness. However, the transition to joint decision-making needs to be planned and executing carefully. A framework for the transition involving four phases--for limited to full collaboration--can help managers plan and implement supply chain integration to the extent appropriate for their business situation. Privacy and security issues pose potential but not necessarily insurmountable problems to address.

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Introduction

Supply chain collaboration has emerged as one of the most promising paradigms for creating long-term competitiveness. Integrating previously independent organizations is, indeed, largely attributable to supply chain collaboration; information technology (IT) significantly enhances both internal and external coordination while improving information sharing. The primary objectives of such integration are increased information exchange, greater joint planning, and, ultimately, greater profits. Research shows that information sharing and long-term collaboration enhance a firm's ability to manage their supply chain through more accurate planning, cost transparency, and improved visibility (Beamon and Xu, 2006; Bowersox, Closs, and Drayer, 2005; Cokins, 2003; Maccoby, 2006; and Sanders and Premus, 2005).

Supply chain collaboration requires increased interaction among trading partners. Integration efforts are dampened when trading partners limit their contribution and expectations to information sharing. However, collaboration can create a substantial competitive advantage if it moves beyond information sharing to joint decisionmaking (JDM) and benefits sharing. In reality, very few collaborative partnerships pursue JDM. Supply chain synchronization is normally reserved only for the most powerful trading partners.

This research proposes an implementation framework to initiate the transition from a simple information sharing agreement to a fully functional JDM collaboration. Establishing controls and performance measures is critical to successfully synchronize the entire supply chain. Performance measures must gauge the integration strength throughout the transition process while setting the foundation for the next stage. The complexity of this transition requires an incremental effort from all supply chain entities as they try to adopt a set of essential initiatives required at each phase. This framework identifies critical milestones on the path toward supply chain synchronization while creating a common understanding of each party's roles and responsibilities in the process.

The primary audience for this paper is supply chain decision-makers who are currently considering how to extend their collaborative capabilities and also IT managers responsible for designing and implementing the IT infrastructure to support these partnerships. This paper does not address in great detail how to select firms to collaborate with; the assumption is that they have already been chosen, so this paper elaborates on "how." After reading this paper, individuals should know how to initiate the transition towards JDM. In addition, they should be able to design a structured plan that considers critical features necessary to achieve full integration of supply chain members.

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