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Opinion: On the Campaign Couch ... with JB.

Campaign

| April 03, 2009 | COPYRIGHT 2009 Haymarket Business Publications Ltd. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

Q: Dear Jeremy: Moray MacLennan, the outgoing IPA president, urged adland to stay confident and upbeat in January. It's a bit like someone saying: 'Smile, it might never happen.' What are your tips for staying confident and upbeat?

A: Advertising agencies are professional optimists. That's why they exist.

Take the client company whose sole product is thermal paper for fax machines. Finding business sluggish, they put their advertising account up for review. Times being what they are, 15 agencies scramble to be included on the shortlist. Not one suggests that the client's problem may be product-centred. All paint a rosy future for thermal paper for fax machines - subject, of course, to repositioning, rebranding and spending a million or two on this category-breaking, envelope-pushing, multi-platform communications programme.

Agencies are constitutionally incapable of saying: 'Thanks for coming in, but however much you spend, nobody will want thermal paper for fax machines ever again - so get real.'

So, of course, we all have to remain confident and upbeat. It's surprisingly easy as long as we perpetuate our proud tradition of ignoring the facts.

If it became generally known that the advertising world had become realistic, it would surely precipitate global meltdown.

Q: Dear Jeremy: My client is under huge cost pressures and this means she can't fill a key vacancy in her marketing department and it's causing problems. Her solution is to ask us to provide an 'implant' who would remain on our books and be charged to them as a consultant, thus getting round their clampdown on headcount. Obviously, I'm keen to do this as it would not only do a big client a favour, it would give us an inside track on what's going on, plus we'd make a turn. However, she's nominated one of our key people who's not that keen - the client's offices make The Office look stylish - and he wants more money to take it on. The other problem is what happens at the end of the contract if our guy doesn't want to come back and is lured away by one of the other agencies on the roster? Or, worse, he actually gets to like being client-side, goes on some kind of power trip, stays there, and turns gamekeeper on us? I'm having my quarterly dinner with her managing director soon and I'm thinking I ought to blow the whistle on the whole thing. But before I do, any wise words?

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