Editorial.(integrating soft systems methodology and the viable systems model)(Editorial)

We start this new volume with a highly topical research paper. It has been said that we live in the information age but it is widely recognized that a methodology for utilizing the full range of available current information technology has yet to be designed. The paper by Kinloch et al. proposes a new generic framework that integrates soft systems methodology (SSM) and viable systems model (VSM) in a coherent whole, whilst embracing the concepts of self-adaptation and autonomy. The implementation of the generic framework in a UK police authority, a large emergency service that suffers from information starvation, is described and its contribution to crime detection and operational planning assessed.

On a similar theme, Letsu-Dake and Ntuen address the application of living systems theory (LST) to human-computer interface (HCI) design. LST is recognized to be a paradigm for HCI design that can produce interfaces with self-learning and adaptive capabilities. It is shown that the application of LST will not only provide a robust framework for designing HCI, but can also allow for real-time performance of the adaptive processes of the interface agents.

Nakamura and Kijima propose a meta methodology for holistically examining system failures which they illustrate with an example in IT engineering. It is claimed that the meta methodology provided: a common language for understanding system failures, a means to enable multiple participants to achieve engineering safety and understanding of the dynamic aspects of system failures such that side effects resulting from quick fixes could be avoided.

Staying on the information systems/technology theme, Sheu and Kim have conducted a major research project on the efficacy of user readiness in the success rate of information systems development (ISD) and the responsiveness of user readiness to project-specific efforts. The findings of this research should help researchers and practitioners refocus their efforts to improve the success ...