To avoid outsourcing, you should not treat employees as customers. (IS Survival Guide) (Industry Trend or Event)(Column)

"Man is the only animal that can remain on friendly terms with the victims he intends to eat until he eats them." -- Samuel Butler, provided by A Word a Day

What I love about management trends is their predictability. Some consultant or analyst will work with a successful company and latch on to one or another of its practices. This, the consultant will solemnly claim, drives the company's success. And if your company would only adopt the same practice, you'd enjoy that success, too.

Fame, riches, and book contracts follow, along with schools of remoralike copycat consultants. Always eager for new trends to report, packs of business journalists join the feeding …