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The Week: Best of the blogs - Familiarity breeds affinity.

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| October 03, 2008 | COPYRIGHT 2008 Haymarket Business Publications Ltd. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

There used to be a beer called Courage Tavern. It had some great advertising, done mainly by John Webster. It won lots of awards. But the brand died because drinkers couldn't shorten the name.

Research showed that it's subliminally very important for a drinker to be able to show familiarity with his beer at the bar. For instance, no one would ask for 'a pint of Double Diamond'. That would be way too formal. They'd ask for 'a pint of Diamond'.

But you couldn't do that with Courage Tavern. To walk up to the bar and say 'A pint of Courage Tavern' sounded way too middle class. And you couldn't shorten it to: 'A pint of Tav.'

So Courage changed the name to John Courage. People began asking for 'a pint of JC'. And sales took off really well. Even ...

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