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IN BRIEF
A recent survey of manufacturers provides insight into their relationships with providers of international logistics services. The research examines the purchasers' perceptions regarding the service providers' capabilities. Further, differences between high-performance logistics providers and those perceived as providing lower levels of performance are identified and discussed.
Current operational patterns among U.S. firms indicate that longer-term, cooperative relationships between purchasers and suppliers are becoming more common.[1] The benefits of long-term integrated relationships between firms are particularly evident in service industries ...