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Educating senior management on the strategic benefits of electronic data interchange.
Electronic Data Interchange (EDI)is often viewed as a cost of doing business and as a tool for maintaining market share. The full potential of EDI as a strategic weapon is often overlooked. Case studies are used to present a view of EDI as a strategy that deserves top management attention. MIS personnel can play a major role in educating senior management about EDI.
Findings suggest that EDI can be viewed as a part of Total Quality Management (TQM) and Business Process Reengineering (BPR) Efforts. TQM, BPR, and EDI are closely related. Organizations can benefit from recognizing this relationship.
Electronic Data Interchange (EDI) has become increasingly ...
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