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Earlier this year, NEC Unified Solutions, Inc. previewed UNIVERGE360, the company's vision of the enterprise communications market and its shift toward roles-based solutions. By identifying the roles people play in an organization, NEC has been unveiling solutions that unify technology, vertical-specific applications and business processes, making employee functions more efficient and effective. Per this goal, NEC's new UNIVERGE SV8100 and SV8300 Communication Servers (512 and 1,152 IP stations, respectively) support a host of embedded or add-on productivity applications and a wide selection of wired or wireless end user devices, including NEC's newest family of IP telephones with support for SIP, XML, instant messaging and presence. Both new systems feature a stackable architecture, VoIP and circuit-switch technology, centralized management and can function alone or within a network of other NEC UNIVERGE SV8000, SV7000 and legacy NEAX platforms.
The SV8100 Communication Server, for small or mid-sized businesses, embeds three license-based applications: ACD, InMail and Hospitality Management. Additional NEC solutions can be added, including PC Pro/Web Pro (phone management tool), InRouter (networking and monitoring solution), Communication Analyst (phone and trunk usage collection and analysis), Multimedia Conference Bridge, Voice Security Recorder (call recording, documentation and agent evaluation), UM8000-Mail (in-skin unified messaging) and NEC's Desktop Suite (PC Assistant, PC Attendant and the SP310 Softphone).
The SV8300 Communication Server also supports many of these applications, plus additional applications more suitable for mid-size businesses such as NEC's UM8500 Unified Messaging with options for Video Mail and Find Me/Follow Me functionality. Both communication servers support NEC's UC for Business (UCB), an enterprise-wide unified collaboration solution that combines several NEC productivity solutions (contact center, unified messaging, mobility and desktop telephony applications) in a customizable desktop application that functions alone or with Microsoft Outlook. www.necunified.com
Snapshot from TelecomTactics August 2008 www.telecomtactics.com
VENDOR:: MODEL: NEC Unified Solutions, Inc.: UNIVERGE SV8100 Communication Server NEC Unified Solutions, Inc.: UNIVERGE SV8300 Communication Server VENDOR:: APPLICATION: NEC Unified Solutions, Inc.: IP-PBX; PBX; Hybrid; Key NEC Unified Solutions, Inc.: IP-PBX; PBX; Hybrid VENDOR:: REGIONS WHERE SOLD: NEC Unified Solutions, Inc.: North America, ...