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CIO problems and practices: "impression management." (chief information officer)
Why might CIOs have difficulty influencing top management's impressions about IS issues and performance? What steps do CIOs take to combat these impression management barriers? This paper reports the lessons we learned from panel sessions of CIOs about their impression management problems and practices.
The proliferation of information technology throughout organizations today is creating opportunities for the IS function to serve as a key lever for organizational change. Taking advantage of these opportunities demands more from the Chief Information Officer than just technical and managerial skills; he or she must also be able to shape top management's awareness and ...
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