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BACKGROUND Japan Airlines introduced its premium economy service on 1 December, with the London-Tokyo route being the first to see the new seating. Since 21 December, the airline has been offering the product daily on this route.
CHECK-IN I arrived at Heathrow's Terminal 3 at 4.45pm for my 7pm flight JL402 to Tokyo Narita. Check in was at Zone D and there were separate desks for economy, premium economy, business and first class. An attendant went through security questions with me, and as there was no queue I was directed to a check-in desk, which happened to be for economy. Checked luggage allowance for both economy and premium economy is …