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Measuring relative productivity and staffing levels in a federal procurement office.

International Journal of Purchasing and Materials Management

| June 22, 1995 | Black, Dennis E. | COPYRIGHT 1995 National Association of Purchasing Management, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

UNWEIGHTED PERFORMANCE INDICATORS

The literature reports on a number of attempts to measure productivity and staffing needs within federal procurement offices.[1] No single approach to date, however, has gained general acceptance. In fact, staffing decisions and workload assignments made by federal procurement managers continue to be more of an art form than a science. Given the current administration's efforts to "reinvent" federal procurement, the development of a model that can systematically measure relative performance among federal procurement offices would be beneficial in achieving the goals of the National Performance Review.

Most workload assessment ...

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