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Measuring relative productivity and staffing levels in a federal procurement office.
UNWEIGHTED PERFORMANCE INDICATORS
The literature reports on a number of attempts to measure productivity and staffing needs within federal procurement offices.[1] No single approach to date, however, has gained general acceptance. In fact, staffing decisions and workload assignments made by federal procurement managers continue to be more of an art form than a science. Given the current administration's efforts to "reinvent" federal procurement, the development of a model that can systematically measure relative performance among federal procurement offices would be beneficial in achieving the goals of the National Performance Review.
Most workload assessment ...
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