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I recently received a call from one of my son's friends whose mother had cancer and was very poorly.
On talking to his friend it became clear that she and her siblings were concerned because they did not feel their mother was receiving the standard of care she should.
I advised them to talk with the sister in charge of the ward or the director of nursing and explain their concerns. They phoned me soon after and said speaking to the director of nursing had made a real difference. Following their conversation the care their mother received had been tremendous.
Feeling quite pleased that I had been able to help, I was saddened to hear that a scan had …