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Byline: Benjamin Sutherland
It's sometimes known as the trigger, the kicker or the launching pad: the part of a package a shopper is looking at when he decides to flip the cereal box to read the back. The gesture is a strong indication that the sale has been clinched. Attempts to locate and understand that sweet spot have traditionally entailed guesswork. Now marketers are beginning to crack the mystery.
Devices that measure the direction of a person's gaze have dropped so far in price that the technology is now within reach of the most modest of marketing teams. By detecting the reflection of infrared light shone into an eye, video cameras mounted on the head of a test subject or on a computer gather data that allow software to chart a moving gaze. Two years ago San Francisco marketing firm Eyetools charged $30,000 per study. The fee is now $3,000, and revenue is up 50 percent over last year's.
InVivo Marketing in Paris fits test shoppers with goggles that transmit data wirelessly. It runs 15 mock supermarkets across Europe. CEO Eric Singler says gaze tracking for clients Procter & Gamble, L'Oreal and Nestle has revealed much about the launching pad. Its purest manifestation is on cereal boxes. It is the fourth and final ...
Source: HighBeam Research, Follow the Eyes.