AccessMyLibrary provides FREE access to over 30 million articles from top publications available through your library.
Create a link to this page
Copy and paste this link tag into your Web page or blog:
The field of business communication is expanding as practitioners more clearly articulate their communication needs and as scholars better define the parameters and key constructs of the field. No longer confined to teaching primarily written skills, business communication educators have embraced the entire spectrum of communication principles and practices essential to effective management in today's fast-paced, ever-changing organizational environments. One topic that has recently become recognized as central to successful management practice is listening.
The importance of effective listening to managerial success is well-documented. DiSalvo (1980) discovered that ...