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From Dr Jonathan Shribman, Northampton
Regarding Pulse's Common Sense on IT campaign, I believe this view of Choose and Book is a reactionary pandering to the conservative nature of elements of UK general practice.
It does not represent the totality of the profession where a significant proportion of GPs both support and use Choose and Book as a better referral method than the classic written and posted referral letter.
Patients uniformly appreciate the prompt receipt of an appointment following a Choose and Book experience without the interminable delays and unreliability built into the old paper system. While teething problems are inevitable, they are much less frequent than detractors would have us believe.
I agree wholeheartedly with the GP colleague who recently wrote much more eloquently than I. `Funnily enough,' the GP wrote, ...