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An artist herself, Susan Benz thinks it's the visual aspect of digitization--"providing information through images"--that appeals to her. As manager of the Brooklyn Public Library's web site and digital collections, she's done that by digitizing the Brooklyn Sheet Music collection, Brooklyn Playbills collection, and Fulton Street Trade Card (FSTC) collection and by maintaining The Brooklyn Daily Eagle Onlin (BDEO), a record of Brooklyn life from 1841 to 1902.
Since she is responsible for answering queries from users and adapting the sites to meet their needs, Benz has come to see the collections through their eyes. When genealogists were frustrated with BDEO, Benz …