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Contact Center Software helps optimize agent productivity.(Amcat Launches Next Generation CTI-Based Agent Productivity Software)
Operating with Contact Center Suite, Communicator provides contact center representatives with power to efficiently manage interactions. Users can print and email on demand, search and look up customer information, and view all interactions for record. Included Communication Designer provides managers with unlimited possibilities to build and design agent scripts with no limits on number of script pages, quantity of data fields used, or graphics.
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- Provides Unlimited Capabilities to Enhance Agent Productivity and Flexibility
OKLAHOMA CITY and MANCHESTER, England, March 15 /-- Amcat, a global leader in customer interaction solutions, today made available for sale its new generation Communicator agent productivity and interaction-design software; it operates with Amcat's Contact …
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