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Police drop ECM from FoI beat.(enterprise content management)(Freedom of Information)(Brief article)
Byline: Laura Smith
Police drop ECM from FoI beat
Laura Smith
Hampshire Police has demanded its money back from technology firm Hummingbird after an enterprise content management (ECM) system designed to help it handle requests under the Freedom of Information Act (FoI) failed to work.
The force had bought the [pounds sterling]47,000 system to make it easier for staff to access information requested by the public. But when it failed, police bosses secured a refund.
According to Portsmouth newspaper The News, Hampshire Police's acting director of IT and communications services, Stephen Vercella, threatened to return the product because it did not work.
A deal was reached with ...
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