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Byline: David Tebbutt
Breathing new
life into kM
A lot of people are asking: "Is knowledge management dead?" A common response is: "Did it ever live?"
Part of the problem lies in different people's understanding of the term. Some think that knowledge cannot be managed because it lives inside people's heads. Once externalised and documented, knowledge becomes information, and information management is a much easier proposition than knowledge management (KM). But KM promises so much more than information management that it's little wonder it has become so popular with suppliers and others.
Now it's fashionable to mock the term ...