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THOUGH OPENURL RESOLVERS are a major step forward in guiding users to the right copy of the item they seek, they are not the complete solution. Instead of putting yet another window up in front of the hapless user that is often chock-full of confusing choices, we need to convey users automatically to the full text if it's available, or to the next best thing. In other words, we should view most link resolver windows as a failure to give users what they want. I bemoaned the primitive state of OpenURL linking services in a recent column (LJ 7/06, p. 28), but, thankfully, this is beginning to change.
Enter the Umlaut
One sign of better linking comes from Ross Singer of Georgia Tech. Singer has put together a …