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(From Business Day (South Africa))
Byline: Lesley Stones
Cellphone number portability poses many questions Leaving a shoddy service provider was not much of an option before, but now users can port, they face a bewildering range of choices Information Technology Editor THE launch of cellphone number portability poses a big problem for consumers: how on earth do you decide whether to leave your current network and join a rival? Until now consumers could hide their apathy with the excuse that it was too much trouble to leave a shoddy service provider and lose the number everyone uses to contact them. A nice justification for inaction in the face of high prices or poor quality. And surely all the operators are as bad as each other as every user moans about high prices, poor customer care, miscalculated bills or dropped calls. …